Craig’s Deli SMS Terms of Service

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By opting in to receive text messages from Craig’s Deli, you agree to the following Terms of Service. These terms apply to all SMS messages sent by Craig’s Deli, including rewards updates, special offers, promotions, catering messages, order updates, and service notifications.

1. Program Description

Craig’s Deli sends text messages to customers who sign up for our Rewards Program, complete a Catering Request, or opt in through any of our online or in-person forms. Messages may include:

  • Special offers and promotional deals

  • Rewards points updates

  • Catering confirmations and timing updates

  • Event reminders and service notifications

  • Important updates related to customer orders

Message frequency may vary based on activity and customer engagement.

2. Opt-In Consent

You agree to receive SMS messages when you provide your mobile number and actively opt in through one of the following approved methods:

  • Rewards Program signup form (online or in-store)

  • Catering Request form

  • Website forms requiring a consent checkbox

  • Keyword/Text-to-Join enrollment

  • Any documented online form that includes SMS consent language

By opting in, you confirm you are the owner of the mobile number provided or have authorization to use it.

3. Opt-Out Instructions

You may opt out of receiving messages at any time by replying:
STOP

You will receive one final confirmation message. After that, no further SMS messages will be sent unless you opt in again.

For help, reply:
HELP

4. Message & Data Rates

Message and data rates may apply depending on your mobile carrier and plan. Craig’s Deli is not responsible for charges from your carrier.

5. Privacy & Data Use

We respect your privacy. Your mobile number and customer information will:

  • Only be used for Craig’s Deli communications

  • Never be sold, shared, or transferred to third parties for marketing

  • Be used to deliver rewards, offers, catering updates, order confirmations, and customer service notifications

For more information, see our Privacy Policy (if you want, I can write this next).

6. Customer Support

If you need assistance with the SMS program, reply HELP or contact us directly:

Craig’s Deli
Santee, SC
Phone: (803) 854-2259
Email: info@craigsdeli.com

7. Carrier Liability Disclaimer

Mobile carriers are not liable for delayed or undelivered messages. Delivery may depend on your carrier’s network coverage.

8. Eligibility

You must be at least 18 years old or have guardian permission to join the program.

9. Changes to Terms

Craig’s Deli may update these Terms of Service at any time. Continued participation in the SMS program constitutes acceptance of the updated terms.